We ship daily from USA (except for holiday's and weekends), Your order will be prepared and ready for shipment on the same day or a day after.
Estimated delivery will be as below:
USA: 3-7 Business days | Free
International: 7-25 Business days | Free
After you order:
Please allow 1 to 3 business days for your tracking information to be updated. If you have not received your tracking number within 3 business days and/or if the tracking status is "not available" within 3 business days from the time you have received your tracking number, kindly send us an email at Support@gutiromero.com
Please note that there may be unforeseen circumstances such as customs delays or heavy traffic during holiday seasons that we are unable to control.
Taxes and duties:
Your order may be subject to import duties and taxes once your order arrives your country. Taxes and any other fees, in this case, will be charged to the customer. We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges incurred.
Our Shipping method:
We ship our product to most countries worldwide, for all domestic and international packages. While we strive to deliver our products in the time frame that we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
We are not responsible if a package is/are not deliverable because of missing, incomplete or incorrect destination information. Please ensure that all shipping details are correct when checking out. If shipping information is not corrected within the given time frame, store policy will apply. If you realize you have made an error in your shipping details, kindly e-mail us at Support@gutiromero.com.