Guti Romero Jewelry is committed to providing its customers with quality, unique, beautiful, and cool products. This entitles you to a one time replacement of your GR pieces due to any manufacturing defects, color fading or defects during normal wear - within 1 year of your purchase. If you think that your piece should be replaced, please email us at firstname.lastname@example.org. You will be asked to provide a photo/video for our internal use, before receiving a replacement. In cases where we do not carry the piece anymore, you may exchange it for another of equal or lesser value.
Customers will receive two years of limited warranty that covers manufacturer defects which will begin from the date of purchase. Customers will need to provide proof of purchase/receipt for repairs. Our warranty does not cover battery and misuse by the customer such as glass/strap damage, scratches or any other damage resulting from improper usage.